At ThinkGen, we spend our days deep in the weeds of complex, high-science marketing research across pharmaceutical, biotech, medical device, and diagnostics categories. We’re not theorizing about how physicians interpret clinical trial data—we're in the room with them, virtually or in person, navigating their responses to target product profiles (TPPs), varying clinical trial result scenarios, and data-driven clinical and/or promotional messages.
What we've learned through thousands of interviews is this: understanding biostatistics is only half the battle. The real skill lies in translating that data into something clinically meaningful—not just for the doctor, but for the patient.
Clinicians are trained in evidence-based medicine, but their focus is always on applicability to real-world patient care. This means that when presented with p-values, Kaplan-Meier curves, hazard ratios, or risk reductions, they instinctively process it in terms of, "What does this mean for my patient?" As qualitative moderators, we must constantly (and often proactively) bridge the gap between statistical outputs and clinical narratives.
It's not just about ensuring the physician understands the concept, but also about exploring how they would internalize and use that concept in real-world decision-making.
One of the most critical, yet often overlooked, parts of our job is helping our clients understand not only how physicians interpret the data, but also how they plan to communicate it to patients and caregivers. That second layer—how physicians "telegraph" data in down-to-earth human terms—is where we can uncover deeper insights into what messages will resonate in the real world.
In our interviews, we routinely ask, "How would you explain this data to a patient or caregiver?" or, "What would you say to a patient to help them understand the benefit of this treatment?" The answers often reveal whether the clinical data is not only understood, but also usable in their daily job context.
Here are many of the core statistical concepts we frequently as moderators encounter in interviews, along with how we translate them for both physicians and patients:
Statistical Significance vs. Directional Trends
Absolute vs. Relative Risk Reduction
Number Needed to Treat / Number Needed to Harm
P-Value
Hazard Ratio
Kaplan-Meier Curves
Confidence Intervals
Odds Ratios
Median vs. Mean
Sensitivity and Specificity
In our interviews, physicians often say they understand the data - certainly no MD would want to admit otherwise - but then their next statement may contradict that. That’s why thoughtful probing is essential. Asking physicians to paraphrase the data in their own words, or to role-play how they would explain it to a patient or caregiver, gives us insight into both comprehension and communication.
It's in these moments that we uncover misinterpretations, hesitations, or even surprising / counterintuitive endorsements of treatments based on intuition rather than numbers.
Part of our work is about engineering clarity—taking layered data and calibrating it to the physician's mindset with proportionality. That means contextualizing not just the benefit, but the burden: the side effects, the treatment regimen, the monitoring. It's the whole picture, not just one specific datapoint. It's about assessing the total proposition and how it will resonate when that physician has 10 minutes in the exam room to make a case. When physicians speak of value, they're doing so in the context of a compressed mental framework, balancing risks and benefits at speed.
Helping them articulate that balance is one of the dividends of good moderation.
As moderators immersed in complex therapeutic areas, our job is part scientist, part interpreter, part storyteller. It's like 3D chess. We don’t just ask questions; we translate, guide, and sometimes even educate in real time. When we help physicians bridge the gap between statistical data and clinical relevance—and then into patient-facing language—we unlock powerful insights for our clients.
That is what drives effective messaging, credible positioning, and ultimately better patient outcomes. The mentality we bring to this work is one of intellectual generosity: helping physicians see the signal, not just the noise—and helping our clients understand what will ultimately matter most in the real world of an exam room.