Artificial Intelligence

Where Insight Meets Urgency- How ThinkAEI Helps Pharma Professionals Move at the Speed of Work

By Noah Pines

Thoughts from the Field on Hybrid Work, High Expectations, and Why We Built ThinkAEI

I was on-site yesterday with one of our pharma clients—a large, fast-moving commercial organization. It was one of their in-office days, and the energy was tangible. People jetting briskly between meetings, catching up with colleagues in the hallways, grabbing five minutes between calls to sync. Laptops open, coffee in hand. Everyone was in motion.

In this hybrid world, these in-office days really matter. They’re when key decisions are made, cross-functional dynamics come to the surface, and alignment either clicks—or misses. What stood out to me was just how much pressure insights professionals are under to show up in those moments with clarity, relevance, and real impact.

That’s what really inspired us to build ThinkAEI. ThinkGen’s proprietary AI-powered AcceleratedElevated Intelligent workspace. Not a love of technology for its own sake—but a desire to make the work of insights professionals easier, sharper, and more effective. To help them deliver in those high-stakes, high-speed moments that define the modern, routine pharma work day.

It Started with Observing the Hustle

Before we ever wrote a line of code, we were watching what was happening on the ground. How insights leads were trying to cut through noisy days and deliver crisp perspectives. How research decks were being mined for sound bites, not just readouts. How the expectation wasn’t just to know the data, but to frame it, translate it, bring the customer experience to life, and ultimately to guide decisions.

And how there just weren’t enough hours in the day.

We saw incredibly smart, committed people spending so much of their time on task—chasing down data, merging slides, formatting findings—when what they really needed was space to think, to challenge, to advise. That’s what planted the seed for ThinkAEI.

We didn’t build it to replace anyone’s job. We built it to take the friction out of the job—to help researchers and insights pros have more seamless days, where the insight they need is ready when they need it, and delivered in a way that earns buy-in and sparks action.

From Coffee Chats to Critical Conversations

In pharma, critical conversations happen everywhere: in 1:1s, in huddle rooms, sometimes over coffee with a brand lead who simply wants to know, “What’s the essential takeaway from that campaign idea study?” And often, the insights person has 30 seconds to answer—not 30 minutes.

That’s where ThinkAEI shows up. It helps distill learnings into language that resonates. It takes a stack of transcripts or a multi-phase study and extracts the pearls that matter—the themes, tensions, and turning points that help shape brand decisions.

It’s not flashy. It’s functional. And that’s the point. It helps turn research into influence—faster, more fluidly, and in a tone that fits the moment.

When the Pieces Come Together

One of the most powerful applications has been ThinkAEI Meta-Synthesis. Its architects, Brian Hull and Himavanth Chandra, MBA designed it to help researchers pull together disparate data—quant, qual, competitive intel, secondary research—and surface unified narratives.

In the past, that kind of synthesis meant hours spent connecting dots manually—piecing together findings, rewriting summaries, reshaping slides. It was time-consuming and often draining. Today, ThinkAEI handles much of that lift, so researchers can focus on what really matters: what the story means, and how to communicate it with impact.

It doesn’t overwrite intuition. It supports it—giving more space for thinking and less time lost to mechanics.

Secure. Practical. Built for the Way We Work.

From day one, ThinkAEI was envisioned and built as a secure, closed system. No training on our data or conversations. No cross-project bleed. Every engagement is fully compartmentalized and encrypted. But honestly, that’s just table stakes.

What we’re most proud of is that this platform was built with a real understanding of how modern commercial teams work—and the often invisible demands placed on insights professionals. We’ve spent time in their world, seen the pace firsthand, and designed ThinkGPT to make that day-to-day just a little more manageable, and a lot more impactful.

We know your calendar is full. That you’re preparing for three meetings at once. That you might get five minutes at the end of a cross-functional check-in to share what the research says. That your best ideas often hit mid-sip of coffee, just before your next Zoom call.

ThinkAEI was built for those moments. To make our day a little easier, our voice a little louder, and our impact a little stronger.

Here to Help You Show Up Ready

So no, ThinkAEI isn’t about automation for automation’s sake. It’s about creating space and focusing energy where it counts—enabling better thinking. Helping insights professionals shift their focus from the mechanics of the work to the meaning behind it—making strategy stronger, conversations sharper, and decisions smarter.

Because in this hybrid, high-velocity world, our work deserves tools that move at our pace. And stakeholders deserve insights that land.

And if we can help bring those two things closer together? Then it’s a day well spent.